At BaxBet, the financial security and transparency of our users is a top priority. In certain situations, we may require users to complete a KYC (Know Your Customer) process. This step is taken to prevent fraud, protect users’ rights, and comply with legal requirements.

❓ When Is Identity Verification Required?

In most cases, if you use a consistent, personal bank card for deposits and withdrawals and your account shows normal activity, you won’t need to complete identity verification.

However, in the following scenarios, we may request verification:

• Unusual or suspicious account activity
• Multiple withdrawals using different cards
• Mismatch between account information and bank card details
• Using someone else’s card for deposits or withdrawals
• Withdrawal requests of large or irregular amounts

📄 Documents Required for Verification

To successfully complete the verification process, you will need to submit clear, unedited photos of the following documents:

✅ Valid Photo ID (Choose one):

• National ID card (preferably the new smart version)
• Birth certificate with photo (front and back)
• Valid passport with active expiration date
• Driver’s license with photo and national ID number

Only one valid ID is required, but it must be fully visible, uncropped, and unedited. All text and images must be readable. If you don’t have access to these documents, please contact support for assistance.

✅ Bank Card Used for Transactions:

• Photo of both front and back of the card
• You may cover the CVV2 and expiration date for security

✅ Selfie with Documents:

• Your face must be clearly visible
• Hold your photo ID and bank card in the selfie
• Background should be plain, and the image must be well-lit

📤 How to Submit Your Documents

You can send your documents through the support section on the BaxBet website or app.

Our security team will review them within 24 hours and notify you of the result.

⚠️ Important Notes

• Only documents that match the account holder’s name will be accepted.
• Submitting fake, edited, or third-party documents will result in permanent account suspension.
• Your data will be handled with the highest level of confidentiality and in full compliance with data protection standards.

Identity verification is part of our commitment to maintaining a secure, professional, and trustworthy environment for all users.

If you have questions about this process, our support team is available 24/7 to assist you.